Need advice re: professional photos

Hi all, was married last year and the photos have been slow. We got them back and despite our photographer having seemingly great reviews and also nice portfolios (we saw full samples of other couples) our album is ALL over the place color-wise. Ie. Some my dress looks white, other times yellow. Someone wearing a yellow dress is pictured as a tan dress elsewhere. Indoor photos are really the worst though / looks like everyone is super pale but also overexposed lighting.

They sent us back a second round of edits and there’s just no quality control and I am at a point of cutting our losses bc I think this company is outsourcing to a place to keep their prices so reasonable.

Do I need to ask for the raw photos? Of note- a lot of the photos seem semi close to being okay - just need more saturation in some cases etc. Is it going to look bad for a professional photo album if I just adjust the saturation on my iPhone myself?

Otherwise pls DM me or lmk if you may be willing to edit photos and some picks from your portfolio. We want nice saturation in the pics, no ethereal or washed out filter look. Just the natural vibrant colors.

I am not a professional photographer so welcome thoughts on what I need to do since providing specific examples of the coloring in the photos we liked vs not is not working (again I believe this is bc they are outsourcing out of the country tbh).